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Case Manager- Ritter Center

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Case Manager- Ritter Center

Ritter Center

Preventing homelessness in our community

Each year, Ritter Center assists more than 4,000 people living in Marin County. We serve low-income and no-income individuals and families who are without a home or at-risk of becoming homeless.

Case Manager

Position Summary: The primary function of this position is to educate clients about Ritter Center services and other community resources, while creating a detailed service plan and advocating for clients immediate needs.  The case management department works collaboratively with an internal clinical team under the umbrella of a federally qualified health clinic.  All of our case managers work to assist clients in independent living skills and realistic goal-setting. The Case Manager is a vital member of Ritter Center’s dynamic integrated multidisciplinary team of medical professionals, mental health and substance use counselors, case managers and a street chaplain.

Essential Job Duties and Responsibilities

  • Assess client needs and work with all staff to provide a seamless, effective service plan; making appropriate referrals when necessary
  • Collaborate with social service agencies to ensure appropriate support as needed. Consistent and regular follow-up with ongoing clients and other agencies to support the client and record outcomes
  • Manage the disbursement of federal ESG, county and private funds used for various emergency client needs including but not limited to deposit & rental assistance
  • Maintain a caseload of representative payee clients in need of money management and case management supports
  • Conduct vulnerability assessments to better manage internal referrals as well as placement into housing and other social services in Marin County
  • Meet with supervisor, attend staff meetings and trainings as scheduled
  • Adhere to the goals, objectives, and personnel policies of Ritter Center
  • Perform other duties as assigned which may include serving as a representative payee, drawing up budgets and dispersing weekly checks, checking in with clients in their homes and supporting other departments as needed

Education and Qualification Requirements

  • Undergraduate degree from an accredited institution
  • Bilingual or working competency in Spanish
  • Understanding of the needs of low-income working people and people who are homeless
  • Capacity to communicate clearly and remain calm with individuals in crisis
  • Strong organizational skills and capable of multi-tasking
  • Ability to be empathetic and compassionate with clients combined within a framework of appropriate boundaries
  • Experience working in a social service setting and familiarity with social services in Marin preferred
  • Basic computer knowledge required; proficient with Microsoft Office Suite as well as accuracy in data entry
  • Valid and clean driver’s license

 Ritter Center takes a holistic, comprehensive approach with each client we serve. We start by assessing each client’s immediate and long-term needs. Then, we develop a plan to lead them toward self-sufficiency. Ritter Center seeks to transition people into housing, improve their physical and mental health, provide substance use treatment, and improve their day-to-day living conditions.Write about the client here.

Related Keywords:
case manager, non-profit