~~Ritter Center~~Preventing homelessness in our community~~
Who We Help
Each year, Ritter Center assists more than 4,000 people living in Marin County. We serve low-income and no-income individuals and families who are without a home or at-risk of becoming homeless.
~~Case Management Program Coordinator
Position Summary: The Case Management Program Coordinator supervises and leads a team of case managers helping low-income and homeless clients. This position is responsible for overseeing Ritter Center’s case management services and contract compliance including general case management services; jail release planning; rapid disability enrollment; representative payee services ,client financial management. The position also ensures timely and accurate database data entry and quality and contract compliance/reporting . The Case Management Program Coordinator is a vital member of Ritter Center’s dynamic integrated multidisciplinary team of medical professionals, mental health and substance use counselors, case managers and a street chaplain.
~~ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Supervise comprehensive team of case managers with diverse responsibilities to ensure effective case management services
Participate on multidisciplinary team to create and update treatment plans for patients with complex conditions.
Represent organization at community meetings when requested by Director of Housing and Case Management or Executive Director.
Oversee all case management record-keeping and documentation, including grant and contract compliance/reports.
Ensure excellent data quality and complete data entry into the Homeless Management Information System (HMIS) database and other information systems.
Lead case management team meetings.
Assist clients with independent living skills and provide additional supports as needed.
Collaborate with Social Service agencies to ensure appropriate supports for people in need
Meet with supervisor and attend staff meetings and trainings as scheduled.
Knowledge of and adherence to Ritter Center’s goals, objectives, policies and procedures.
~~EDUCATION & QUALIFICATION REQUIREMENTS
Bachelor’s Degree or higher.
At least three years’ experience working in case management/social services with the homeless and low-income population; experience with social services in Marin is a plus.
Prior experience supervising other team members is preferred.
Strong organizational skills and ability to multi-task.
Understanding the needs of low income and homeless individuals and families.
Strong people management and communication skills.
Capacity to communicate clearly and remain calm with individuals in crisis
Ability to be empathetic and compassionate with clients who may have chronic physical and/or behavioral health conditions combined within a framework of appropriate boundaries
Intermediate computer knowledge required; proficient with Microsoft Office Suite as well as accuracy in database entry;
Need to possess a valid and clean CA driver’s license
Bilingual English/Spanish is a plus, but not required
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- Related Keywords:
- case manager, non-profit