Leverage your technical abilities and thirst to learn new technologies, processes, and applications as an Support Analyst with EnerNOC. In this highly visible role, you will be a key member of our IT organization, working with virtually every department to provide support and maintenance for three primary applications: Salesforce.com, our CRM application; Service-now.com, our IT Service Management application; and SharePoint, our corporate intranet.  We are a fast growing  publicly traded company comprised of some of the most dedicated and impressive people you'll find. If you're looking for a role where you can grow your IT career in the hottest industry, look no further than EnerNOC.

EnerNOC (NASDAQ: ENOC) is transforming the way the world uses energy. Our technology-enabled energy management solutions meet the needs of electric utilities and grid operators by helping maintain the balance between supply and demand. We help commercial, institutional and industrial organizations use energy more intelligently, pay less for it, and generate cash flow that benefits the bottom line. We bring proven expertise and innovative ideas to both groups through a full suite of energy management solutions.

EnerNOC (which stands for Energy Network Operations Center) has won numerous awards for its technology, customer service, and industry leadership. We serve customers throughout North America and are continuing to grow and expand.

As the Support Analyst for EnerNOC, based in Boston, MA, your primary objective will be to provide support for our applications and improve business operation efficiency. Your basic understanding of Oracle or Microsoft databases, hosted applications such as Salesforce.com, and ability to digest difficult business problems will allow you to dig right in to our technical environment and hit the ground running on day one. Your exposure to IT applications combined with your understanding of business considerations will be critical in your ability to solve user reported application problems and provide excellent customer service. Using your database design skills you will help implement application improvements to increase user efficiency. As you will be interfacing with our business users and your technology peers regularly, your strong analytical and problem solving skills, as well as stellar verbal and written communication skills will be keys to your success. If you are motivated to provide first-rate technical support and are looking to learn and further your career with a dynamic industry leader this is the job for you!